Privacy Policy (UK GDPR Compliant)

Introduction

Highmark Engineering Services Ltd (“we”, “us”, “our”) is committed to protecting your privacy. This policy explains how we collect, use and store your personal information in line with UK GDPR.

What Information We Collect

We may collect: • Name, email address, phone number • Company details • Site addresses and project information • Any information you send via email or our website contact form • Payment information (processed securely by our bank)

How We Use Your Information

We use your information to: • Provide quotes • Deliver surveying and engineering services • Communicate about your project • Issue invoices and receipts • Maintain internal records • Comply with legal obligations

We do not sell or share your data with third parties unless required by law.

Legal Basis for Processing

We process your data under: • Contract (to provide services) • Legitimate interest (business operations) • Consent (when you contact us voluntarily)

How Long We Keep Your Data

We keep project and invoice records for up to 7 years for legal and tax purposes.

Your Rights

You have the right to: • Access your data • Request corrections • Request deletion (where legally allowed) • Object to processing • Request data portability

To exercise your rights, contact us in writing.

Security

We take reasonable steps to protect your data from loss, misuse or unauthorised access.

Contact

For privacy questions, contact us via email.